Triparchi Support

We read everything that arrives.

Need help with Triparchi? Email us at support@triparchi.com and we'll get back to you within 2 business days.

There's also a Send Feedback button inside the app, under Settings. It comes through to the same place and saves you retyping which screen you were on.

What helps us help you

None of this is required — send what you have. But a report with these in it is usually one reply rather than four:

The app version, from the bottom of Settings
Your device and OS — "iPhone 15, iOS 18.2"
What you expected to happen, and what happened instead
A screenshot, if the problem is something you can see

Other things people write in about

Billing and subscriptions

Purchases are handled by Apple and Google, not by us, so refunds and cancellations go through whichever store you subscribed on. If you're not sure what you were charged for, write to us and we'll help you work it out.

Privacy and your data

What we store and what stays on your device is set out in the Privacy Policy. For requests about your own data, please write to the address in that policy so it reaches the right place.

A place that's wrong

Opening hours change, places close, and our information comes from third-party sources that don't always keep up. Tell us which place and which city and we'll get it corrected.

Contact

Jared Matthew Ong
support@triparchi.com